2 Minute Tuesday: Where Will My Items Ship From?

The other day I purchased a book from a large internet retailer. Almost immediately after placing my order, I received a confirmation – but nowhere in the confirmation did it say where my item would ship from, so I had no idea when to expect it.

Much to my surprise, my item arrived the next day, apparently out of a warehouse that was only 100 miles from my home.

Obviously, this company utilizes warehouses all around the country. And at CFS, we do the same thing. So even though our sales offices are in California and Michigan, that doesn’t necessarily mean that’s where your order will ship from.

We supply a wide variety of products, so it’s inevitable that our items will ship from multiple distribution points. So let me give you some general information that will help you to get a better understanding of when your order will arrive.

First of all, most orders ship the SAME DAY when the order is placed before 2:00PM PST. Of course, exceptions can always be made, so if it’s after 2:00PM and you need a rush order, just give us a call. We can probably still accommodate you!

• Binding Covers & Elements, Lamination, Tabs, and Screw Posts – ship from California, New Jersey, Chicago, IL and Texas

• Drill Bits & Passport Supplies – ship from Chicago, IL

• Staples, Padding Supplies, Drill Blocks & Accessories – ship from California

• Foamcore Boards  – ship from 21 distribution points around the country

Now sometimes one particular warehouse may be out of stock and we have to ship from an alternate location. When this happens, we do our best to inform you of the potential delay. And if you need to confirm that an item will ship from a specific location, just put a note on your order in the Special Instructions/Comments field during checkout and we’ll be sure to get back to you.

We strive to bring our customers the best selection of products at the best price, but we also want you to get your items quickly. Rest assured that we treat each and every order with the care and attention that you deserve!

Do you have any tips on how we can improve our ordering/shipping processes? We’d love to hear your comments.